Curriculum

• 7 Sections
• 7 Lessons
• 2 Hours

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• Module 1

  2
  • 1.1
    Introduction to Business Email

    15 Minutes
  • 1.2
    Introduction to Business Email

    3 Minutes1 Question
• Module 2

  2
  • 2.1
    Crafting Effective Emails
  • 2.2
    Crafting Effective Emails

    1 Question
• Module 3

  2
  • 3.1
    Tone, Language & Style

    15 Minutes
  • 3.2
    Tone, Language & Style

    2 Minutes1 Question
• Module 4

  2
  • 4.1
    Managing Email Threads

    15 Minutes
  • 4.2
    Managing Email Threads

    3 Minutes1 Question
• Module 5

  2
  • 5.1
    Handling Difficult Conversations

    15 Minutes
  • 5.2
    Handling Difficult Conversations

    2 Minutes1 Question
• Module 6

  2
  • 6.1
    Security & Professional Compliance

    15 Minutes
  • 6.2
    Security & Professional Compliance

    2 Minutes1 Question
• Module 7

  2
  • 7.1
    Common Pitfalls & Practical Review

    15 Minutes
  • 7.2
    Final Assessment

    20 Minutes10 Questions

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Common Pitfalls & Practical Review

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