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Curriculum
7 Sections
7 Lessons
2 Hours
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Module 1
2
1.1
Introduction to Business Email
15 Minutes
1.2
Introduction to Business Email
3 Minutes
1 Question
Module 2
2
2.1
Crafting Effective Emails
2.2
Crafting Effective Emails
1 Question
Module 3
2
3.1
Tone, Language & Style
15 Minutes
3.2
Tone, Language & Style
2 Minutes
1 Question
Module 4
2
4.1
Managing Email Threads
15 Minutes
4.2
Managing Email Threads
3 Minutes
1 Question
Module 5
2
5.1
Handling Difficult Conversations
15 Minutes
5.2
Handling Difficult Conversations
2 Minutes
1 Question
Module 6
2
6.1
Security & Professional Compliance
15 Minutes
6.2
Security & Professional Compliance
2 Minutes
1 Question
Module 7
2
7.1
Common Pitfalls & Practical Review
15 Minutes
7.2
Final Assessment
20 Minutes
10 Questions
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