Google IT Support

About this Professional Certificate

Prepare for a career in the high-growth field of IT, no experience or degree required. Get professional training designed by Google and get on the fast-track to a competitively paid job. There are 400,000 U.S. job openings in IT and a $52,000 median entry-level salary in IT support.¹

Over 5 courses, learn in-demand skills that prepare you for an entry-level job. Upon completion, you can directly apply for jobs with Google and over 150 U.S. employers, including Walmart, Best Buy, and Astreya.

75% of Google Career Certificate Graduates in the United States report an improvement in their career trajectory (e.g. new job or career, promotion or raise) within 6 months of certificate completion²

This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both.

This program is ACE® approved—when you complete, you can earn up to 12 college credits, the equivalent of 4 associate degree-level courses.

If you’re interested in building on your IT foundations, check out the Google IT Automation with Python Professional Certificate.

Check out all Google Career Certificates here.

¹US Burning Glass Labor Insight Report salary data (median with 0-5 years experience) and job opening data. Data for job roles relevant to featured programs (4/01/2021 – 3/31/22).

²Based on program graduate survey responses, United States 2021

• Shareable Certificate
• Earn a Certificate upon completion
• 100% online courses
• Start instantly and learn at your own schedule.
• Flexible Schedule
• Set and maintain flexible deadlines.
• Beginner Level
• No prior experience required.
• English
• Subtitles: English, Arabic, French, Portuguese (European), Italian, Portuguese (Brazilian), Vietnamese, German, Russian, Spanish

To complete this course, you need to complete the following:

• Technical Support Fundamentals
• The Bits and Bytes of Computer Networking
• Operating Systems and You: Becoming a Power User
• System Administration and IT Infrastructure Services
• IT Security: Defense against the digital dark arts

Note: This is part of the larger overall course IT Support Specialist. To complete it fully, you will need to complete all of the following courses:

• Google IT Support
• Getting Started with Ubuntu Linux
• Command Line Basics in Linux
• Create IT Diagrams with Lucidchart
• Introduction to Docker: Build Your Own Portfolio Site
• Package Installation in Linux
• Advanced Commands in Linux
• Linux: I/O Redirection for DevOps
• Use Bash Scripting on Linux to Execute Common commands
• Linux: Introduction to Shell Scripting for DevOps
• Files and directories in the Linux filesystem