Worker Handbook

This handbook is for you, our amazing workers! We help find temporary assignments for nurses and healthcare assistants, support workers and other healthcare professionals in a wide range of public and private sector health settings including, care homes, private hospitals and the NHS.

This handbook has been designed to support your induction and provide guidance about what to expect whilst working through us.

It is imperative that you read through it and familiarise yourself with the information contained here including the guidelines and instructions about the minimum standards required when working for our clients, including the NHS frameworks LPP/CCS/Workforce Alliance and HealthTrust Europe.

It is important that you fully understand everything covered in the handbook. If there are any points which you do not fully understand or if you have any feedback on how we can improve the handbook for the next edition, please contact us at .

Occasionally we will need to update the staff handbook. The most up to date version will always be available to you at . It is important you agree to familiarise yourself with these changes before undertaking any further shifts through Florence.

You are responsible for reviewing the handbook and ensuring you comply with any of the changes held within it.

This handbook outlines Florence’s policies and standards, however you will also be expected to abide by the standards and policies of the regulatory body that you are registered with and any local policies and procedures within the Contracting Authorities or other clients that you work for.